Booking Appointments

Booking Appointments

Book 1-on-1 or small-group sessions with your gym's trainers, physios, or other professionals.

How to Book

1. Go to Appointments from the bottom navigation or your profile.
2. Browse available services (e.g. "Personal Training", "Sports Massage", "Nutrition Consultation").
3. Select a service to see available trainers.
4. Choose a trainer (or select "Any Available" to see all options).
5. Pick an available date and time slot from the trainer's calendar.
6. If required, agree to the service terms.
7. Confirm and pay (if upfront payment is required by your gym).
8. You'll receive a booking confirmation notification.

Managing Your Appointments

• View Upcoming — See all your scheduled appointments with date, time, service, and trainer details.
• Cancel — Cancel before the cancellation window to avoid charges. Late cancellations (within the window) may incur a charge automatically.
• Reschedule — Move your appointment to a different time slot (if allowed by your gym's settings).

Appointment Packages

If you've purchased an appointment package (e.g. "10 PT Sessions"), your sessions are automatically deducted from the package when you book. You can see your remaining session count on your profile.

Payment

Depending on your gym's settings:

• Pay Upfront — Payment is taken when you book via Stripe.
• Pay After — Payment is processed after the appointment is completed.
• Package Deduction — If using a package, no additional payment is needed.