Managing Your Profile

Managing Your Profile

Update your personal details, preferences, and privacy settings from the Profile section.

Personal Information

• Name — Your display name shown in the app and to gym staff.
• Email — Your login email address. Contact your gym if you need to change this.
• Phone — Your contact number.
• Date of Birth — Used for age-restricted programmes and birthday notifications.
• Profile Photo — Upload or update your avatar.

Appearance (Light / Dark)

Tap Appearance (Light / Dark) in the profile settings list to choose how the app looks:

• Match my phone — the app follows your phone's light or dark setting and switches automatically. This is the default.
• Light — always use the light colour scheme.
• Dark — always use the dark colour scheme.

Your choice applies straight away to every screen, including the menu and pop-up panels, and is saved to your account so it follows you to another phone or tablet.

Notifications

Tap Notifications at the top of the profile settings list to open a dedicated page where you can:

• See whether the phone you're holding is registered for push notifications, and retry if it isn't.
• Switch individual notification types on or off — gym news, waitlist spots, gym messages, chat messages, leaderboard comments, workout result reminders, Member of the Month, and gym updates & offers.
• See which notifications are always sent (urgent and warning alerts, class cancellations and appointment updates).

See "Push Notifications: Turning Them On, Off & Choosing Types" for the full guide.

Privacy Settings

• PR Sharing Consent — Choose whether your personal records appear on gym leaderboards. Your PRs are still tracked privately regardless.
• Leaderboard Visibility — Opt in or out of challenge leaderboards and public rankings.
• Social Sharing — Enable or disable the ability to share achievements on social media.

♀ Female Training Insights

If your gym has the Engage plan and your profile sex is set to female (or not set at all), you'll see a ♀ Female Training Insights option in your profile settings. Once enabled, a dedicated ♀ button appears in the bottom navigation and a summary widget shows on your Home dashboard. This feature provides personalised, cycle-aware training insights. See the dedicated "Female Training Insights" help section for full details.

Sync Settings (Wearables)

Connect fitness devices and platforms:

• Bluetooth Heart Rate Monitor — Pair your chest strap or arm-band HR monitor for real-time tracking during classes.
• Strava — Connect to sync outdoor activities.

To connect, go to Profile → Sync Settings and follow the pairing instructions.

Biometric Login

If supported by your device, enable Face ID or fingerprint login from Profile → Security for faster access to the app.

Membership & Billing

Your profile includes a Membership card showing your plan name, start date, contract term, recurring billing date, and fees. From here you can:

• Update Payment Method — Opens the secure payment portal to add or change your card.
• Change Payment Date — Adjust which day of the month you're billed (if enabled by your gym).
• Upload Profile Photo — Tap your avatar to upload or change your profile picture.

If your billing is covered by a parent account or billing sponsor, the membership card will show who is paying for your subscription. See "Family Accounts & Billing Sponsors" for details.