Your Inbox & Chatting with the Gym

Your Inbox & Chatting with the Gym

Messages is your private conversation with your gym. Find it in the bottom bar or the hamburger menu.

Starting a conversation

1. Open Messages.
2. Tap an existing conversation, or start a new one with your gym.
3. Type in the box at the bottom and send. The header and the typing bar stay put while the conversation scrolls.

Who you are talking to

• Your gym — coaches and staff at the gym you belong to.
• Platform Support — if the Bliply team contacts you about the app itself, the sender shows as Platform Support with their first name.

Unread badges

A dot on the bell and the Messages icon means something is waiting. Opening the conversation marks it read and clears the badge — including when you arrive from a push notification.

Troubleshooting

• Badge will not clear — pull down to refresh the inbox.
• No reply yet — messages go to your gym's team, not to an always-on service desk; for app faults raise a support ticket instead.