Waivers & Legal Documents

Waivers & Legal Documents

Manage liability waivers, membership contracts, and consent forms digitally. All signed documents are stored securely and are legally binding.

Creating Waiver Templates

1. Go to Legal in the sidebar (Manager+ only).
2. Click + New Waiver.
3. Write the waiver content using the rich text editor (supports headings, lists, bold, links).
4. Save the template. Templates support versioning — when you edit content, a new version is created automatically, preserving the original for legal audit.

Assigning Waivers to the Join Flow

From Memberships → Edit Plan, select which waiver templates members must sign during the join/signup process. Members cannot complete sign-up without signing all required waivers.

Digital Signature Process

Members sign waivers during onboarding or from a kiosk/tablet. The system captures:

• Full name — Typed by the signee
• Digital signature — Hand-drawn on screen
• Date and time — Exact timestamp of signing
• IP address — For legal verification

Viewing Signed Documents

Access signed waivers and contracts from the member's profile → Legal tab.

• Safe View — The default view masks sensitive data (signatures, IP addresses) for everyday use. This prevents unnecessary exposure of PII to staff browsing profiles.
• Full View — Available to admins for legal verification and disputes. Shows complete signature data.

Contract Re-signing

When legal terms change, you can trigger a contract re-sign for existing members. The system sends members a notification asking them to sign the updated document by a deadline.

PDF Generation

Signed contracts can be downloaded as PDFs containing all captured data (signature, timestamp, IP, and contract content at the time of signing).