The Maintenance area holds a record of every machine and piece of kit in your gym. It is available on the Engage plan.
Adding equipment
- Go to Maintenance in the main menu.
- Select Add equipment.
- Fill in the name, category, location and — where you have them — manufacturer, model, serial number, asset reference, supplier, purchase or installation date and warranty expiry.
- Add a photo so staff can identify the item at a glance.
- Save. The item opens on its own page.
Statuses
- Operational — in normal use.
- Fault reported — a fault is open but the item is still usable.
- Under maintenance — being worked on.
- Out of service — must not be used.
Status changes are logged automatically, and any time an item is out of service the downtime is recorded so you can see how long each machine has been unavailable.
QR codes
Every item gets its own QR code. Open the item and choose QR code to download or print it, then attach it to the machine. Staff scanning it with a phone camera land straight on that item in the staff app, ready to report a fault or complete a job.
Warranty reminders
If you record a warranty expiry date, managers are notified 30 days before it runs out.
Who can do what
Admins and managers add, edit and delete equipment and schedule maintenance. Any staff member can view equipment, report faults and complete jobs assigned to them.