Tier Discounts & Discount Codes

Discount Management

The platform offers two types of discounts: tier-level discounts and promotional codes.

Tier Discounts

Navigate to Sales & Growth → Tier Discounts to configure volume-based or promotional discounts applied at the plan tier level.

• These are applied automatically based on criteria you define (e.g. member count thresholds, loyalty duration)
• They affect the subscription price calculation for all gyms matching the criteria
• Changes to tier discounts take effect on the next billing cycle

Discount Codes

Navigate to Sales & Growth → Discount Codes to create and manage promotional codes.

Creating a Discount Code

1. Click + Create Code
2. Enter the code string (e.g. "WELCOME20", "PARTNER50")
3. Choose discount type: Percentage or Fixed Amount
4. Set the discount value (e.g. 20% or £50)
5. Configure constraints:
   • Expiry date — When the code stops working
   • Usage limit — Maximum number of times the code can be redeemed
   • Plan restriction — Limit to specific plan tiers (optional)
6. Save — the code is immediately available for use

Tracking Redemptions

Each discount code shows: total redemptions, remaining uses, revenue impact, and a list of gyms that have used it.