Email Intercept
Navigate to Settings → System → Email Intercept (Super Admin only) to enable email interception for testing.
What It Does
When email intercept is enabled, all outgoing emails from the platform are redirected to a specified catch-all address instead of being delivered to actual recipients. This is used for:
- Testing email templates without sending to real customers
- Verifying automation flow email triggers
- Reviewing email content before a campaign goes live
Important Warning
When intercept is enabled, a prominent warning banner appears at the top of every platform page (red border with a link to settings). This ensures no one forgets that emails are being intercepted.
Configuration
- Enable/Disable toggle — Turns interception on or off
- Intercept address — The email address that receives all intercepted emails
Always disable intercept after testing. Leaving it enabled will prevent all customer communications from being delivered.