Approved Sender Addresses

Approved Sender Addresses

Navigate to Settings → Branding & Web → Sender Addresses to manage the email addresses used as the "From" field in platform emails and broadcasts.

How It Works

The platform uses an approved sender address system to ensure email deliverability and brand consistency. Key rules:

• Only addresses from @bliply.app and @help.bliply.app domains are allowed
• The compose screen shows a selection-only dropdown — there is no manual text input for sender names or addresses
• This prevents staff from accidentally using personal emails or non-verified domains

Managing Sender Addresses

1. Navigate to the Sender Addresses page
2. Click + Add Address
3. Enter the sender name (e.g. "Bliply Team") and email address (must be @bliply.app or @help.bliply.app)
4. The address becomes available in the compose dropdown immediately

Email Deliverability

For good deliverability, ensure your sending domains have properly configured:

• SPF — Sender Policy Framework DNS record
• DKIM — DomainKeys Identified Mail signing
• DMARC — Domain-based Message Authentication policy

These DNS records are configured at the domain level and should be verified before adding new sender addresses.