Switching Between Platform & Gym Context
The platform operates in two distinct modes: Platform Context (managing all gyms) and Gym Context (viewing a single gym's dashboard as if you were their admin).
Entering a Gym
- Navigate to Gyms in the sidebar
- Click on the gym you want to enter
- On the gym detail page, click "Enter Gym"
- The sidebar and all navigation will switch to the gym's own dashboard, schedule, members, etc.
What You Can Do Inside a Gym
When you enter a gym, you see and interact with it as if you were a gym admin. You can:
- View their dashboard, members, schedule, classes, workouts
- Access their messaging, automations, email templates
- View their billing, memberships, and payment history
- Check their settings and configuration
- Troubleshoot issues reported via support tickets
Exiting Back to Platform
When you're inside a gym, a top bar or navigation element will be visible allowing you to exit back to the platform. Clicking this returns you to the platform sidebar and gym list.
Important Notes
- Changes you make inside a gym are real — you are operating as a gym admin. Be cautious with destructive actions.
- The gym context is useful for troubleshooting support tickets, verifying configurations, and assisting gym owners with setup.
- You cannot enter a gym that has been fully deleted (cancelled gyms are still accessible for review).