Demo Booking Settings
Navigate to Settings → General → Demo Bookings to configure the demo booking system.
Team Availability
- Each platform team member who takes demo calls needs availability set
- Set weekly time slots — e.g. Monday 09:00-12:00, Tuesday 14:00-17:00
- Time slots are shown to prospects in their local timezone
- The system handles timezone conversion automatically
Blocked Dates
Add dates when no demos should be offered:
- Public holidays
- Company events or all-hands meetings
- Individual team member leave (coordinate with the team)
Buffer Time
Set the number of minutes between consecutive demo slots. A 15-minute buffer prevents back-to-back calls and gives staff time to prepare notes and take breaks.
Load Balancing
The demo booking system automatically assigns calls to the team member with the fewest bookings that week. This ensures fair distribution and prevents any one person from being overloaded.