Gym Settings Guide

Gym Settings

Configure every aspect of your gym from Settings. Only Gym Admins and Managers can access this section.

General Settings

• Gym Name — Your official business name, used across the app, emails, and sales pages.
• Slug — Your unique URL identifier (e.g. your-slug for /gym/your-slug).
• Address — Business address displayed on invoices, contracts, and your website.
• Contact Details — Contact name, email, and phone number for member-facing communications.
• Timezone — Used for all scheduling, class times, and automated actions.
• Currency — The currency used for all pricing and billing.
• Week Start Day — Sets whether your schedule week begins on Monday or Sunday.
• Default Weight Unit — kg or lb, used as the default in workouts and results tracking.

Branding

• Logo — Upload your gym logo (used in the app, emails, sales page, and website).
• Dark Mode Logo — Alternative logo for dark backgrounds.
• Brand Primary Colour — Your primary brand colour, used for buttons, accents, and highlights.
• Brand Theme — Choose light or dark as your default theme.

Tax & Billing

• Tax Enabled — Toggle tax/VAT on invoices.
• Tax Rate — Percentage rate applied to charges.
• Tax Inclusive — Whether displayed prices include or exclude tax.
• VAT Number — Displayed on invoices for tax compliance.

Member Features

• Holds Enabled — Allow membership freezes.
• Allow Member Payment Date Change — Let members request billing date changes.
• Price Change Notice Days — Required notice period before a price increase takes effect.
• Default Hide Coach Details — Hide coach names/details from members in the app.
• Enable Social Sharing — Allow members to share workout results and achievements on social media.

Integrations

• Stripe — Connect for payment processing (see Payments & Invoicing).
• Google Analytics — Add your GA4 Measurement ID for tracking visits to your sales page and website.

Messaging

Navigate to Settings → Messaging to configure SMS, WhatsApp, and email integrations.

• Custom Email Domain — Set up a custom sender domain for branded email delivery.
• Twilio — Connect your Twilio account for SMS and WhatsApp (via Twilio) messaging in automations, notifications, and campaigns. Enter your Account SID, Auth Token, and configure SMS/WhatsApp 'From' numbers.
• WhatsApp Business Cloud API — Connect directly to Meta's WhatsApp Business Cloud API for sending WhatsApp messages without a third-party provider like Twilio. Enter your Phone Number ID, Permanent Access Token, and optionally your Business Account ID. Find these in your Meta Business Suite.

When configuring a WhatsApp automation action, you can choose whether to send via Twilio or via WhatsApp Business Cloud API on a per-action basis.

Sidebar Menu Order

Customise the order and visibility of sidebar navigation items from Settings → Sidebar Menu.

Test Email Override

During setup, you can set a test email address. All outgoing emails will be redirected to this address instead of going to actual members — useful for testing automations and templates before going live.