Sending Migration Welcome Emails
After importing your members, you need to notify them about the platform change and get them to set up their accounts. Bliply provides a built-in tool to send branded welcome emails to all migrated members.
Where to Find It
Go to Settings → Migration and scroll down to the Welcome Emails section. This section only appears after you have imported members (Step 4).
What the Email Contains
- A branded message explaining the platform change
- A secure magic link for the member to set their password
- A summary of what steps they'll need to complete (set password, sign contracts, set up payment)
- A direct login link to your gym's portal
Who Receives It
Only active members who were imported (have a migrated_at timestamp) and have not yet completed migration onboarding will receive the email. Members who have already set up their accounts are automatically excluded.
How to Send
- Send Now — Click the "Send Welcome Emails Now" button to send immediately to all eligible members.
- Schedule — Choose a date and time to send the emails later. The schedule is saved and can be changed until the emails are dispatched.
Tracking
Each email is tracked via Resend with open and click tracking. You can see delivery status in the Activity Log. A summary of how many emails were sent, failed, and the total count is also recorded.
Tips
- Send emails during business hours when members are most likely to check their inbox.
- Inform your coaches so they can help members who have questions about the transition.
- Check the Activity Log after sending to verify delivery and identify any failures.